Transforming your documents & knowledge management with Seren

About Seren: An Overview

Seren is designed to simplify the way teams manage and retrieve information. With Seren, companies can upload a variety of documents, creating a centralized, searchable knowledge base that can be accessed 24/7. Its AI engine is capable of processing and searching through millions of characters, allowing teams across various industries—such as customer service, legal, and tech development—to retrieve information with ease. Seren’s highly secure infrastructure also ensures that all data remains private and accessible only to authorized users.

The Power of Seren's Search Feature

One of Seren’s standout features is its AI-powered search capability. Rather than combing through multiple files or databases, users can enter specific keywords or phrases to receive instant, relevant results. This feature makes it particularly useful for customer service teams responding to queries or legal teams looking up case files. Seren’s AI understands context, allowing it to return precise results based on keywords and document content.

For example, if a developer needs quick access to code documentation or troubleshooting information, they can simply enter a search term, and Seren will retrieve the most relevant files. This saves valuable time and boosts productivity, enabling team members to focus more on high-priority tasks.

Uploading Documents to Seren

Uploading documents to Seren is straightforward. Users can add files in various formats, including PDFs, Word documents, Excel sheets, and text files. To start, you simply navigate to the upload section, select your files, and assign relevant tags to help organize the documents for easier future searches. With a few clicks, teams can build a robust knowledge base tailored to their specific needs.

Each document is analyzed and divided into characters by Seren's AI, which counts toward the character limit available in your subscription plan. By assigning tags or categorizing files, users can create a streamlined system for accessing essential information, especially helpful in fields like customer service or technical support where quick response times are essential.

How Many Documents Can You Upload?

The number of documents you can upload to Seren is determined by the character limit associated with your chosen subscription plan. Each plan offers a different limit, calculated in millions of characters:

• Starter Plan: 5 million characters—equivalent to about 2,500 pages.
• Professional Plan: 7.5 million characters—around 3,750 pages.
• Expert Plan: 10 million characters—up to 5,000 pages.

On average, one million characters equates to roughly 500 pages of content, so even the Starter Plan offers a substantial capacity for small to medium-sized teams. For large enterprises with extensive documentation needs, the Expert Plan is ideal, supporting up to 10 million characters. These flexible plans allow teams to scale their document storage based on their growth and specific knowledge management needs.

Unlock the Full Potential of Seren

Seren empowers businesses to manage and retrieve knowledge efficiently. With AI-powered search, secure document storage, and flexible upload limits, Seren is a valuable tool for any team looking to streamline information access. Its simple setup and user-friendly design ensure that any team, regardless of technical experience, can implement and benefit from Seren’s capabilities.

Start using Seren today to unlock faster, smarter, and more secure document management.