Get answers from Seren AI.

If you still can't find what you're looking for, please don't hesitate to contact us.

What is Seren?

Seren is a revolutionary AI chatbot and knowledge management system designed to provide 24/7 access to information across various business contexts. It transforms your documents and data into an intelligent, searchable resource.

How does Seren improve efficiency?

By quickly answering queries based on uploaded content, Seren can autonomously handle up to 70% of information requests, reducing the time spent searching for information and increasing productivity.

Can I trust the answers provided by Seren?

Yes, Seren relies solely on the content you've uploaded to provide answers, ensuring that each response aligns with your specific information and guidelines.

How secure is my data with Seren?

All files uploaded to Seren are securely stored on the Seren platform and not shared with anyone outside of your organization. We employ industry-standard encryption and security measures to protect your data.

You can rest assured that your data won't be used to train the underlying AI models.

How quickly can Seren be activated?

Seren can process uploaded content rapidly for near-instant activation. It continuously learns from new information, ensuring up-to-date responses.

In which languages does Seren offer support?

Seren supports over 95 different languages, ensuring accessibility for diverse user bases and global operations.

Is Seren suitable for various industries?

Yes, Seren is designed to streamline information access for a wide range of industries, including legal, healthcare, finance, education, and more.

How does Seren ensure accuracy in answers?

Seren continues to learn and improve as you add new content. It can also handle custom questions not previously encountered.

Does Seren get better over time?

Yes, Seren continues to learn and improve as you add new content. It can also handle custom questions not previously encountered.

Can I customize Seren to suit my business needs?

Yes, Seren offers customization options to align with your brand and specific information management needs.

How many documents can I upload to Seren?

Your documents are divided into characters and occupy part of your character limit. Each plan's limit is as follows:

Starter: 5 million characters
Professional: 7.5 million characters
Expert: 10 million characters

On average, you can upload over 500 pages worth of content per 1 million characters.

What types of documents can I upload?

Seren can process a wide variety of document types, including PDFs, Word documents, Excel spreadsheets, text files, and more.

How can different industries benefit from Seren?

Legal firms can upload case files for quick reference and research. Financial institutions can use Seren for policy and compliance information. Educational institutions can create a searchable repository of course materials and research papers. Tech companies can use Seren for technical documentation and troubleshooting guides. The list goes on.

How do I install Seren?

Installing Seren is straightforward. After setting up your account, you'll be able to use Seren directly in the app. Alternatively, you can use a unique code to embed Seren on your internal platforms or website, allowing authorized users to access the chatbot interface.

How do I train my Seren chatbot?

You can train Seren by uploading relevant documents, databases, or custom Q&As. This ensures the bot is aligned with your specific information needs and can provide the most relevant and accurate responses.

Can Seren assist with decision-making processes?

While Seren doesn't make decisions, it can provide relevant information quickly to support informed decision-making by employees or management.

How does Seren maintain version control of documents?

Seren keeps track of document versions, ensuring that responses are always based on the most up-to-date information while maintaining access to historical data when needed.